How we collect, use and protect your personal information — including cookies and analytics.
This policy explains how Kent Citadel Training Estate (Kent Citadel) collects, uses and protects personal information when you use this website or contact us.
Last updated: June 2026
Kent Citadel Training Estate operates the training estate at The Citadel, Citadel Road, Dover, Kent, CT17 9DP. We are the data controller for personal information collected through this website.
For privacy enquiries, contact us at info@thecitadel.co.uk.
We may collect the following information:
Cookies are small files stored on your device when you visit a website. Some cookies are essential for the site to work. Others are optional and help us understand how the site is used.
We store your cookie preference locally in your browser so we can remember whether you have accepted or rejected analytics cookies. This preference is not shared with third parties.
If you accept analytics cookies, we use Google Analytics 4 to collect anonymous information about how visitors use this website — for example which pages are viewed, how long visits last, and how users arrive at the site.
Google Analytics may set cookies such as _ga and _ga_*. Data is processed by Google on our behalf. Google may also receive technical information such as your IP address, which may be shortened before storage depending on Google's settings.
We only load Google Analytics after you opt in. You can change your choice at any time using the controls below or by clearing cookies in your browser.
Learn more in Google's privacy policy and how Google Analytics uses data.
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We use personal information to:
We do not sell your personal data.
We process personal data under UK GDPR on the following bases:
We keep enquiry records only for as long as needed to handle your request and for reasonable business record-keeping, unless a longer period is required by law.
Analytics data retention is managed in Google Analytics in line with our account settings. Your cookie preference is stored in your browser until you change or clear it.
Under UK data protection law you may have rights to access, correct, erase or restrict use of your personal data, and to object to certain processing. You may also withdraw consent for analytics cookies at any time.
You may complain to the Information Commissioner's Office (ICO). To exercise your rights, please contact us.
We may update this policy from time to time. The latest version will always be published on this page with an updated date.