Elvina is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.

It means that we are open about our methods of tracking and use of the visitors’ personal data, and you can freely check what exactly we’re doing to it.

At Elvina, we collect:

We gather your contact details because they are necessary to accept and process your orders, and to make sure you’ve got your packages.

We gather the details of your technical equipment and on-site behavior in order to make our store more user-friendly, and to personalize our store services for you (for example, to automatically switch the store to the mobile version.)

Our store works with outer companies that help us provide the best service for you, and these third parties also use some of the personal details you’re leaving. We limit the data they can access to only what is necessary for them to perform their obligations.

If you keep browsing our webstore after reading this Privacy Policy, you give us the consent to use your personal details for the purposes explained above.

If you don’t agree to these terms, please leave the website.

You can email us and ask:

We are doing our best to guarantee the security of your personal details while keeping and using them.

Thank you for your cooperation!

SEND US YOUR ENQUIRY...

We’re keen to hear from you! Whether you’d like to ask us a question, book a tour, you’re interested in hiring one of our facilities or looking to partner with us at The Citadel, please get in touch using our enquiry form. One of The Citadel team will come back to you as soon as we can. 

If youd like to email us directly, please email info@thecitadel.co.uk

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